Getting to know your storage systems

To Performance data, it's not just about sending you a quotation. Our operations team works closely with our clients' operations team by assessing:

  • Current warranty status

  • Gaps in coverage based on servers' requirements

  • Current concerns based on past experiences

  • Trouble spots with past 12 months case reports

  • Cost-cutting opportunities


ONGOING ASESSMENTS

PERFORMANCE DATA BELIEVES IN INVESTING IN TIME TO CONTINUOUSLY LEARN ABOUT CHANGES WITHIN ITS CLIENTS' ORGANIZATION AND THEIR SYSTEMS. THIS WILL EMPOWER US TO BE READY FOR WHAT'S TO COME AND MINIMIZE UNEXPECTED CHALLENGES WHERE POSSIBLE:

 

  • Assessing new service engagements inadequacies due to growing needs or new requirements to review new service delivery requirements

  • Assessing new trouble spots through routine meetings with your operations and formulate problem solving initiatives

  • Assessing potential problems through logs or reports generated during preventive maintenance activities


OTHER SERVICES RELATED TO YOUR storage infrastructure:

 

  • Professional services to recommend and perform hardware upgrades

  • Professional services for storage efficiency and capacity planning

  • Data center relocation services

  • Decommissioning, asset recycling, or recovery


Performance Data Storage Support Value

With Performance Data, you will not be subdued to the pressure of replacing your servers in fear of server hardware failures without recourse; when OEM puts an end to its service life (EoSL). With continuous assessments and routine preventive maintenance, you will understand the state of your system, making it possible for you to make informed decisions when extending your storage life cycle to improve ROI. In some cases where a change is required, we will be able to assist you in ensuring that your legacy storage systems run efficiently until you are ready to decommission them. In the event of your hardware failures, Performance Data's engineers will be at your data center, with spares on hand to fix your storage hardware failures in a timely fashion thus minimizing performance degradation or downtime.


 

Start customizing your support


The following is a list of makes and series of storages that Performance Data currently supports. Feel free to review the list and contact your local or regional Performance Data representative, who will provide you more information upon request.

 

Dell

Dell Compellent

Dell EqualLogic

Dell PowerVault

 

 

NetApp

NetApp FAS

NetApp NetCache

NetApp StorVault

NetApp V-Series

 

Oracle/Sun Microsystems

Oracle/Sun SparcStorage

Oracle/Sun StorageTek

Oracle/Sun StorEdge

Oracle/Sun Sun Storage

 

Fujitsu

Fujitsu Eternus

 

Hewlett-Packard

HP 10000

HP 7000

HP 3PAR

HP Storage EVA

HP StorageWorks

HP Storage XP

 

IBM

IBM Storwize

IBM System Storage

IBM Total Storage

IBM XIV

 

Hitachi (HDS)

Hitachi AMS

Hitachi Thunder

Hitachi USP

Hitachi VSP

 

EMC

EMC Atmos

EMC Avamar

EMC Celerrra

EMC Centera

EMC Centriplex

EMC Clariion

EMC Connectrix

EMC Symmetrix

EMC VNX

EMC VS