Industries · Data centers and infrastructure · Security edition
Maintenance, access and recovery, governed like production.
In a facility, the security event is often a maintenance window, a remote-hands request or a hardware failure nobody planned for. We bring the assurance discipline to field operations: coordinated engineering, maintenance workflows with security built in, asset and lifecycle review, and recovery tested until the numbers are real.
At stake
What can go wrong.
- A remote hands request executed without verification, logging or a change record.
- A maintenance window that opens access, disables monitoring or alters configuration without closing it again.
- Hardware past support with no replacement plan and no understanding of what fails with it.
- Backups that complete every night and have never restored a customer workload.
- A customer audit that asks for evidence of physical, environmental and operational controls the facility runs but never documented.
What we do
The capabilities applied.
- Remote hands / smart hands coordination requests verified, logged and closed
- Secure maintenance workflows change windows that end as they began
- Asset and configuration review what is there and how it is set
- Hardware lifecycle risk review age turned into a plan
- Backup and restore validation restores proven, not assumed
- Security evidence preparation customer audits answered with evidence
Evidence
What you can show.
- Remote hands and maintenance records that show verification, authorization and closure.
- Asset and configuration register with lifecycle risk ratings and replacement plan.
- Restore and recovery test results with measured times against objectives.
- Evidence pack organized to customer frameworks (SOC 2, ISO/IEC 27001) for auditor requests.
- Operational support: standing field coordination, remote hands governance and secure maintenance workflows, scoped to the facilities and change cadence.
- Resilience validation: asset review, hardware lifecycle, backup validation and recovery testing on an annual cycle with customer-ready evidence.
- Authority plan for an operator competing for technical buyers across a region or a specialty such as compliance hosting.
Questions
Asked before engaging.
Can you provide staff on site?|Field engineering coordination and on-site technical support are in scope, coordinated with your operations team and your access rules.
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Do you certify the facility?|No. We prepare the evidence and validate the controls; certification bodies certify. Independence is part of the value.
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Can recovery be tested for a customer’s workload?|With the customer’s agreement, yes, and the result is often the strongest evidence an operator can show a prospect.
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By David Selakovic · Published 2026-10-16 · Revised 2026-10-16 · Reviewed every 180 days