Infrastructure · 01

Infrastructure Resilience

Security is incomplete if critical systems cannot keep running.

Performance Data supports infrastructure resilience, continuity planning, backup validation, recovery readiness, and operational support for environments where downtime has real consequences.

Capabilities

What it covers.

01 / Capability

Business continuity planning

Business continuity planning establishes how the organization keeps its critical functions running, or restores them within an acceptable time, when a disruption removes people, premises, systems or suppliers.

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02 / Capability

Disaster recovery planning

Disaster recovery planning defines how the organization’s technology is restored after a major failure or attack: which systems come back first, from what, where, by whom and within what time, and how the recovery is run when the people who built the systems may not be available.

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03 / Capability

Backup and restore validation

Backup and restore validation proves, system by system, that backups cover what they should, run when they should, are protected from deletion and tampering, and restore to a usable state within the time the business expects.

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04 / Capability

Critical infrastructure support

Critical infrastructure support provides planned and on-demand technical support for the systems an organization cannot afford to lose: the servers, storage, networks, power, cooling and connectivity that keep critical services running.

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05 / Capability

Data center operational support

Data center operational support provides the day-to-day and scheduled technical work that keeps a data center or colocation environment running: equipment installation and decommissioning, rack and cable management, firmware and maintenance windows, environmental and capacity monitoring, access coordination and the documentation that auditors and customers ask for.

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06 / Capability

Hardware lifecycle risk review

A hardware lifecycle risk review identifies the equipment whose age, support status, spares availability or failure history makes it a risk to continuity: servers past vendor support, storage with failing components, network devices that cannot be patched, and the single units whose failure would stop a critical service.

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07 / Capability

Remote hands / smart hands coordination

Remote hands and smart hands coordination manages the physical tasks at a data center, colocation site or remote office that must be performed by someone on site under the direction of the organization’s engineers: power cycling, cable moves, component replacement, console access, visual checks and media handling.

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08 / Capability

Secure maintenance workflows

Secure maintenance workflows define how routine and emergency maintenance on critical infrastructure is requested, approved, scheduled, performed, verified and recorded, so that maintenance does not become the cause of the outage or the security incident it was meant to prevent.

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09 / Capability

Asset and configuration review

An asset and configuration review establishes what the organization actually has and how it is actually configured: servers, storage, network devices, cloud resources and the settings on each, reconciled against inventories, standards and documentation that have usually drifted from reality.

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10 / Capability

Recovery testing

Recovery testing exercises the organization’s continuity and disaster recovery arrangements under controlled conditions, from single-system restores to the full rebuild of critical services, and measures the result against the objectives the business has set.

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Who it is for

Critical-service operatorsData centers and infrastructureGovernment contractorsRegulated businesses

How it is delivered

Observe. Fortify. Verify. Evidence. Sustain.

The method →
  1. Observe

    Understand the environment, the risks, the obligations, and the operational constraints.
  2. Fortify

    Strengthen practical safeguards without disrupting essential workflows.
  3. Verify

    Test whether controls perform as intended.
  4. Evidence

    Document the results clearly for leadership, auditors, clients, and partners.
  5. Sustain

    Keep controls operating through reporting, review, remediation, and continuous improvement.

Tell us what must keep running.

Discuss a Requirement →