Industries · Mental health and behavioral practices · Security edition
The most sensitive records in healthcare, governed like it.
Mental health and substance use records carry confidentiality obligations beyond general health data, and the websites and platforms that serve these practices are under specific regulatory attention for tracking technology. We govern the data, the vendors and the site to that standard.
At stake
What can go wrong.
- Tracking tags on the practice site sending visitor behavior to advertising platforms without consent.
- Telehealth, scheduling and messaging vendors without adequate agreements or with changed terms.
- Records retained indefinitely because deletion was never implemented.
- Staff devices and home working arrangements without the controls the data requires.
- A breach that exposes diagnoses, with notification obligations and lasting harm to patients.
What we do
The capabilities applied.
- Privacy-respecting analytics and lead capture every tag justified or removed
- HIPAA readiness safeguards and risk analysis to the standard required
- Vendor data agreements and transfer review telehealth and scheduling vendors under agreement
- Retention and deletion controls records kept only as long as required
- Device posture and endpoint controls clinician devices to a known standard
- Breach escalation procedures notification handled with care and on time
Evidence
What you can show.
- Tag inventory and removal record for the practice site.
- HIPAA risk analysis with the safeguards specific to behavioral health records.
- Vendor register with agreements and data handling for every platform.
- Retention schedule implemented with verification.
- Foundation plan for a specialist practice with strong clinical reputation and little published presence.
- Authority plan for a multi-clinician or multi-location practice that wants to be the cited source in its region.
- Privacy and tracking review as a standalone engagement before any growth work begins.
Questions
Asked before engaging.
Why is tracking on our site a security matter?|Because regulators treat the transmission of health-related browsing to third parties as a disclosure. The review removes what cannot be justified.
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Can we still measure what works?|Yes. Cookieless, consent-respecting measurement covers what decisions need. See the growth edition.
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Do you work with small practices?|Yes. The privacy and tracking review is often the first engagement for a small practice.
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By David Selakovic · Published 2026-10-16 · Revised 2026-10-16 · Reviewed every 180 days